POLICIES

All orders are processed and shipped from our Carpinteria location within one to two business days of the order being placed. Transit times are provided by the carrier and vary with package destination. Shipping costs are determined by the weight of the items purchased, the method of shipping chosen and the destination address. Please note that Saturday deliveries at this time can not be offered. 

If you receive an item that is damaged please contact us immediately. All damages must be reported within 48 hours upon receiving your order so that we can sort out a refund with the carrier.

Porch is not responsible for lost, misplaced or stolen packages. Please contact your local post office to remedy the situation.

Shipping within the United States

We ship with the United States Postal Service to all 50 states and US territories. The shipping methods offered during checkout will differ based on your shipping address and the weight of the items being ordered. All orders are shipped insured and with tracking information. Orders that total more than $500 will require adult signature for delivery.

Furniture & Large Items

We currently do not offer shipping for furniture & large items through our website. Local pick-up and delivery is available for these items. We also are happy to arrange shipping for these items on a case by case basis. If interested, please contact us directly by email or phone to determine if we can ship a particular item to you.

At this time we do not offer international shipping.